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Terms and conditions

General conditions: End users

We appreciate the confidence you place in Manengo BV, Assestraat 11, 1790 Affligem, Belgium (VAT BE0770921653), hereinafter referred to as ‘UNBLND’ (Product) or ‘Manengo’ (Company), and take your rights seriously. These general conditions will inform you about your legal situation during the use of our website, website application and mobile application, hereinafter referred to as ‘Services’. By accessing our Services, you agree to comply with the terms and conditions below. These terms are applicable to all gatherings, offers, orders, agreements, … (without being limitative) with and/or via Manengo.

> Services

Manengo offers a meeting platform to end users that can connect with other end users and have real experiences, sometimes offered by registered merchants or UNBLND partners. Manengo is not a party nor a mediator, but only provides the necessary infrastructure to the end users and registered partners. By using the Services you agree with these terms and conditions, including conditions for third parties (partners and/or merchants), privacy policy, cookie policy, community rules, and safety guidelines. If you do not agree or not accept the conditions and guidelines you should not use the Services.

> Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These terms and conditions are effective as of 2021-07-26.

> App Platform

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Manengo BV. Manengo BV is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for. The UNBLND app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the UNBLND app won’t work properly or at all. The app does use third party services that declare their own Terms and Conditions. You should be aware that there are certain things that Manengo BV will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Manengo BV cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app. Along the same lines, Manengo BV cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Manengo BV cannot accept responsibility. With respect to Manengo BV’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Manengo BV accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Manengo BV does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

> Registration

Every end user who wishes to use our Services, is obligated to register. The registration form has to be completed honestly and in its entirety. By registering on our Services, you confirm to be at least 18 years old. Manengo has the right to refuse your registration or in case of abuse or fraud to undo your registration. There is no claim to the registration. The agreement between Manengo and the end user about the use of Manengo’s Services is concluded at the moment of registration and after confirmation of Manengo, as a rule, per email or by allowing the end user access to the Services.

The end user commits himself to protect his password and other (personal) data entered during and after registration on our Services against unauthorized access. If the end user has knowledge of a (potential) security breach, like theft or unauthorized transfer of (personal) data, or the end user believes such a security breach might happen, he should immediately notify Manengo. The end user, or any other (related) individual, is not allowed to access the account of another registered individual or merchant. The end user commits himself to update his password regularly.

> Intellectual property

All rights concerning the software of Manengo including the trade mark, name, logo, design, layout, code, concept, procedures, … (without being limitative) of Manengo remain property of Manengo at all times and will never be transferred to the end user. Also the pictures taken by the Manengo-photographer or designs created by Manengo-employees remain property of Manengo. The end user can only use the information available on the Services for personal and non-commercial purposes.

> Information

The registered merchant or UNBLND partner is responsible for the correctness of the product information and has to make sure that this information is correct and complete. The products are displayed as accurate as possible and the pictures are made with the greatest care for detail. However, they are displayed for illustrative purposes only in order to facilitate the end user’s choice. The actual products might visually deviate (e.g.: colour, volume and shape). Manengo cannot be held accountable for incorrect or incomplete information on a registered merchant’s vouchers, events or any commercial activity advertised through UNBLND.

> Applicable law and jurisdiction

The Belgian law is applicable. Only the courts located in the judicial district of Ghent will be authorized in case of a dispute. In case one of the above conditions is not legitimate, the other conditions remain applicable at all times.

> Contact

Each question, request or remark concerning the use of our Services is welcome and should be addressed to Manengo, Assestraat 11, B-1790 Affligem, Belgium. You can contact us by phone via +32485660432 or by email via terms@unblnd.com.

All personal data processed during the use of our Services is treated with due care. More information about our privacy policy can be found here.

We use cookies to improve your browsing experience. More information about our cookie policy can be found here.

We care about safety and community happiness. More information about our community rules and safety can be found here.

General conditions: Registered merchants

We appreciate the confidence you place in Manengo, Assestraat 11, B-1790 Affligem, Belgium (VAT BE0770921653), hereinafter referred to as ‘Manengo’, and take your rights seriously. These general conditions will inform you about your legal situation during the use of our website, website application and application, hereinafter referred to as ‘Services’. By accessing our Services, you agree to comply with the terms and conditions below. These terms, as well as the terms for end users as stated above, are applicable to all offers, orders, agreements,… (without being limitative) with and/or via Manengo.

> Services

Manengo offers a communication, order and transaction platform to registered merchants and their customers, the end users. Via Manengo’s Services registered end users can order (and if applicable pay) online at the registered merchants or UNBLND partners. Manengo is not a party nor a mediator, but only provides the necessary infrastructure to the registered merchants and end users. Registered partners can advertise their products, promote a physical visit to their business, encourage sales via vouchers, ... (without being limitative). By using the Services you agree with these terms and conditions, including conditions for end users, privacy policy, cookie policy, community rules, and safety guidelines. If you do not agree or not accept the conditions and guidelines you should not use the Services.

> Entry Conditions

As merchant you can register your company on our Services at all times. Manengo has, however, the right to refuse your registration or in case of abuse or fraud to undo your registration. There is no claim to the registration. After your registration, you can start to create events, vouchers, chat groups, card stacks and all Services to support market interaction and advertisement. You have the right to explore our settings for 15 days for free. The 15th day you will receive a first invoice for the following 12 months, regardless the state of your partner tool at that moment. The agreement between Manengo and the registered merchant about the use of the Services of Manengo is concluded at the moment of registration and after confirmation of Manengo, as a rule, per email or by allowing the registered merchant access to her Services. The first invoice can also serve as a confirmation of the agreement. The agreement itself will be sent in the same week as the first invoice. Upon mutual, written agreement these conditions can differ. Especially at launch conditions, you may be exempt for any payment and the trial period can be longer.

> Security

The registered merchant commits himself to protect his password and other (personal) data entered during and after registration on our Services against unauthorized access. If the registered merchant has knowledge of a (potential) security breach, like theft or unauthorized transfer of (personal) data, or the registered merchant believes such a security breach might happen, he should immediately notify Manengo. The registered merchant, or any other (related) individual, is not allowed to access the account of another registered individual or merchant. The registered merchant commits himself to update his password regularly.

> Invoicing

Invoices of Manengo have to be paid within 30 days, unless stated otherwise on the invoice. Manengo only charges a monthly fee. Daily updates will always be free of charge. Only if you wish to receive specific modifications to your partner tool, a proposition will be made. Direct debit is the standard payment method.

For each invoice that has not been paid in full on the due date, you are liable to pay – by operation of law and without prior notice of default – late payment interest of 2% per month in arrears, whereby a month that has already started is to be considered as fully completed, while the amount due will be increased with all collection costs paid by Manengo in connection with the collection of the debt, plus 20% of the invoice amount, with a minimum of 150 euros (excl. VAT) by way of lump sum damages, without prejudice to Manengo’s right to claim higher compensation.

Manengo also reserves the right to (temporarily) put all content relating to the partner or merchant offline until it has received actual and full payment.

> Exit conditions

The agreement shall be tacitly renewed on a yearly basis unless Manengo or the registered merchant denounces it in writing three months before the date of expiry. It that case, the agreement will end on the applicable end date and all data with regard to the registered merchant will be deleted.

> Right of renunciation

The end user has the right to renounce his purchase as long as the registered merchant has not approved the order yet. The registered merchant always has the right to refuse an order. In case of approval/refusal the end user will receive an email. This means, that the end user no longer has the right the renounce his purchase from the moment the registered merchant approves the order. This is the moment the agreement between the registered merchant and the end user is concluded. The end user can be held accountable for the payment of the order at all times in case of absence at the moment of pickup. In case of home delivery, the end user will do everything within his power to receive the order at the agreed point in time. If the end user cannot meet this point in time, he will contact the registered merchant at least 2 hours upfront.

The registered merchant has only a best efforts obligation when it comes to the access, ordering process, delivery or other services via his Manengo partner tools. He has the right to (partially) delete his content at any given moment due to maintenance, updating or any other reason and this without obligation to notify the users.

> Client relation

The agreement between Manengo and the registered merchant only determines rights and obligations for Manengo and the registered merchant. Manengo can never be held accountable for obligations stemming from the relation between the registered merchant and the end user. The registered merchant carries the full responsibility concerning (the management of) his content via Manengo. This also means that Manengo can never be held accountable for damage and/or lost profits, strikes, loss of opportunities, loss of anticipated savings, bad management, waste of (work-)time or any unlawful actions due to the use of Manengo’s Services, with the exception of deliberate actions. The registered merchant remains accountable at all times for the timely preparation of the orders.

> Intellectual property

All rights concerning the software of Manengo including the trade mark, name, logo, design, layout, code, concept, procedures, … (without being limitative) of Manengo remain property of Manengo at all times and will never be transferred to the registered merchant. Also the pictures taken by the Manengo-photographer remain property of Manengo. All information needed to create the content and delivered by the registered merchant (such as name, opening hours, products, …) are property of the registered merchant. The registered merchant and Manengo will respect the confidential character of the agreement and all properties that it includes except in case of legal obligation, force majeure or when this information was already known before the agreement or when the information is part of the public domain.

> Information

The registered merchant is responsible for the correctness of the product information and has to make sure that this information is correct and complete. Manengo cannot be held accountable for incorrect or incomplete information on a registered merchant’s content.

> Applicable law and jurisdiction

The Belgian law is applicable. Only the courts located in the judicial district of Ghent will be authorized in case of a dispute. In case one of the above conditions is not legitimate, the other conditions remain applicable at all times.

> Contact

Each question, request or remark concerning the use of our Services is welcome and should be addressed to Manengo, Assestraat 11, BE-1790 Affligem. You can also contact us by phone via +32485660432 or by email via partners@unblnd.com.

All personal data processed during the use of our Services is treated with due care. More information about our privacy policy can be found here.

We use cookies to improve your browsing experience. More information about our cookie policy can be found here.

We care about safety and community happiness. More information about our community rules and safety can be found here. As registered partner you should be exemplary and take these guidelines to heart creating a most secure and happy environment.